Why and how do you carry out a customer field studyIf you’ve explored all methods to gain a solid understanding of your customers, i.e. 1:1 interviews, group interviews, and workshops, but…Apr 28Apr 28
Balancing Discovery and Rapid Iteration: A Real-World ExampleThis article is originally written for airfocus blog.Apr 23Apr 23
Retire a legacy product IV: the transition periodA customers once approached me, asking a question that seemed very simple and yet out of the blue “I used to have this filter X. Where is…Apr 71Apr 71
Retire a legacy product III: accounts and contractsFor the second time, my VPN provider has cancelled the product packages I subscribed for, and replaced with alternatives at a premium.Mar 91Mar 91
Retire a legacy product II: getting internal buy-inWhen developing a product, we can iterate and pivot. However, discontinuing a product that hundreds of B2B customers are actively using is…Feb 24Feb 24
Retire a legacy product I: jobs, people, complexity, and desired outcomeThis is the first post of a series where I’ll discuss 4 bits and pieces of retiring a legacy product:Feb 171Feb 171
Why is it difficult to reflect tech debt on the balance sheetSpelling out the cost of technical debt in a financial sense is crucial for several reasons:Feb 10Feb 10
So you don’t like to work with SalesIn the product management world, if you dare to say you listen to Sales, god forbit, all of a sudden you’re disempowered, feature factory…Jan 27Jan 27
If PM can be replaced. Who’s next?A new trend had began with many saying — there won’t be product managers in the future, as it will be replaced by candid Engineers and…Jan 212Jan 212
Effectively tell a customer story in 1 min, using 3 AI toolsTools mentioned: ChatGPT, Playground.com and Invideo.io.Jan 191Jan 191
